Additional drivers must have a valid drivers license and appear at the renter counter with the primary renter. There is an additional charge of 15.00 USD per day for an additional driver and a limit of one additional driver per rental contract. Additional drivers must be 25 or older. A legal spouse or domestic partner need not appear at the rental counter and is not subject to the daily charge, but must have a valid driver's license.
After Hours Drops Service: After hours returns service is not available at this location.
Please see the Renter Requirements policy for age requirements and youthful driver charges.
This reservation is being made with a Contract ID number (CID) assigned to a Corporate Account for use exclusively by its eligible renters. Use of this CID by individuals other than eligible renters is prohibited and may result in disciplinary action. Renters using this CID may be required to show proof of employment or authorisation (such as a business card, current email with company domain, work order etc.). Questions about acceptable proof of employment or authorisation should be directed to your Travel Manager.
Rentals originating in the United States: Most vehicles rented in the US can be driven throughout the US and Canada. Some vehicle classes like Exotics, Large Passenger or Cargo Vans and other speciality vehicles may not be allowed to travel outside of the US. Vehicles rented in the US cannot be driven into Mexico.
Damage Waiver is offered at this branch for $41.99 to $69.99 USD per day. If accepted, Enterprise will contractually waive the hirer's responsibility for the cost of damage to, loss or theft of the vehicle up to $5,000 USD. Once a reservation is received, the local branch should reach out to customers within 48 hours to confirm the details and pricing of the hire.
Damage waiver is not insurance. The purchase of a damage waiver is optional and not required in order to hire a vehicle. The hirer may purchase DW from the owner for an additional fee. If the hirer purchases DW, the owner agrees, subject to the actions that invalidate DW listed below, to contractually waive the hirer's damage responsibility for all of the cost of damage to, loss or theft of the vehicle or any part or accessory and related costs, regardless of fault or negligence. Notwithstanding anything to the contrary and unless prohibited by law, DW does not apply to lost or damaged keys, key fobs, transponders, Optional Accessories or any liability imposed by law. DW does not apply to damage occurring in Mexico. When deciding whether or not to purchase DW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to or theft of the vehicle, you have coverage or protection for such damage or theft, and the amount of your excess or out-of-pocket risk.
For retail rentals only secured with Extended Protection within the cost of the rental (excluding any liability protection or insurance coverage provided under a commercial contract), the following shall apply:
Extended Protection (EP) (Where available): The Owner provides the Renter or any AAD with third party liability protection in an amount equal to the minimum financial responsibility limits applicable to the vehicle (the Primary Protection). EP also provides additional third party liability protection, through an excess liability policy, with limits of the difference between the Primary Protection and a combined single limit of $1 million per accident for bodily injury and/or property damage to others arising out of the use or operation of the Owner rental vehicle by the Renter or an AAD, subject to the terms and conditions of the policy. EP includes Uninsured/Underinsured Motorist (UM/UIM) coverage for bodily injury and property damage (only where required by law for property damage) in an amount equal to the minimum financial responsibility limits applicable to the Vehicle (the Primary Protection), and additional coverage, through an excess liability policy, with limits for the difference between the statutory minimum underlying limits and $100,000 per accident (for rentals commencing in New York, UM/UIM limits are $100,000 per person/$300,000 per accident; for rentals commencing in Hawaii, the UM/UIM limits are $1,000,000 combined single limit) or state mandated UM/UIM limit, whichever is greater. OWNER AND RENTER REJECT ANY ADDITIONAL UNINSURED/UNDERINSURED MOTORIST (UM/UIM) COVERAGE TO THE EXTENT PERMITTED BY LAW. EP, including UM/UIM benefits is provided only when Renter or any AAD are driving the Vehicle. No claim for UM/UIM may be made due to the negligence of the driver of the Vehicle. EP coverage is in effect only while another AAD or Renter is driving the Vehicle within the United States and Canada; coverage does not apply in Mexico. ADDITIONAL POLICY EXCLUSIONS INCLUDE: (A) BODILY INJURY OR DEATH TO THE RENTER, ANY AAD, OR TO THE BLOOD RELATIVES OR FAMILY OF THE RENTER OR AN AAD, IF SUCH RELATIVES OR FAMILY RESIDE IN THE SAME HOUSEHOLD WITH THE RENTER OR WITH AN AAD; (B) PROPERTY DAMAGE TO THE RENTAL VEHICLE; (C) FINES, PENALTIES, EXEMPLARY OR PUNITIVE DAMAGES; (D) BODILY INJURY, DEATH OR PROPERTY DAMAGE EXPECTED OR INTENDED FROM THE STANDPOINT OF THE INSURED; AND (E) ANY OBLIGATION FOR WHICH THE INSURED OR THE INSURED'S INSURER MAY BE HELD LIABLE UNDER ANY WORKER'S COMPENSATION, DISABILITY BENEFITS OR UNEMPLOYMENT COMPENSATION LAW OR ANY SIMILAR LAW. (F) BODILY INJURY OR PROPERTY DAMAGE EXPECTED OR INTENDED FROM THE STANDPOINT OF RENTER OR AADS. Note: Any UM/UIM benefits paid are included in the $1 million combined single limit EP coverage and in no way increase the combined single limit amount referenced above. This insurance coverage is underwritten by Ace American Insurance Company. Report SLP Claims to: Sedgwick CMS, P.O. Box 94950 Cleveland, OH 44101-4950, Phone: 1-888-515-3132 Fax: 1-216-617-2928.
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1 – Pre-pay Fuel
This option allows the renter to pay for the fuel at the time of rental and return the tank empty. No refunds will be issued for unused fuel.
Option 2 – We Refill
This option allows the renter to pay at the end of the rental for fuel used but not replaced. Price will be higher than local fuel prices. Additional charges may be added.
Option 3 – You Refill
This option allows the renter to return the vehicle with the same amount of fuel as received to avoid extra fuel charges.
PROOF OF FULL TRANSFERABLE COVERAGE REQUIRED. TRANSFERABLE LIABILITY COVERAGE WILL NOT BE ACCEPTED.
Customers who reside in the United States, U.S. Territories or Canada
Customers who reside in the U.S., U.S. Territories or Canada must present a valid, unexpired government-issued driving licence which includes a photograph of the customer. Digital licences are not accepted. The driving licence must be valid for the entire rental period.
Members of the United States Armed Forces who are on active duty may present an expired home state licence under the following conditions:
• They also present an Active Military ID, and
• They are in compliance with their military extension policy of the state that issued the licence. These policies vary by state and customers are encouraged to check with the appropriate department of motor vehicles for more information.
Customers renting in Florida and presenting a Connecticut or Delaware licence: As of 1 July 2023, certain, but not all, licences issued by the foregoing states are considered invalid under Florida law and will not be accepted. Please check with the Florida Department of Highway Safety and Motor Vehicles to determine if your licence is valid under Florida law. As of 14 August 2023, information regarding licence validity was able to be located at the following webpage on the Florida Department of Highway Safety and Motor Vehicles website: https://www.flhsmv.gov/driver-licenses-id-cards/visiting-florida-faqs/
Customers travelling to the U.S. and Canada from other countries
It is important that customers check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licensing laws. Digital licences are not accepted. The following practices are used to ensure that the customer is presenting a facially valid licence at the time of rental.
Customers travelling to the United States and Canada from another country must present the following:
• Their home country driving licence that is valid, unexpired and includes a photograph, and
• If the home country licence is in a language other than English (or French, for rentals in Canada) and the letters are English (i.e. German, Spanish etc.), an International Driving Permit is recommended, but not required, for translation purposes in addition to the home country licence.
• If the home country licence is in a language other than English and the letters are not English (i.e. the alphabet is not an extended Latin-based alphabet like German or Spanish, but is Russian, Japanese, Arabic etc.), an International Driving Permit is required.
• If an International Driving Permit cannot be obtained in the home country, another professional, type-written translation may be substituted. In either case, the home country licence must also be presented.
• Customers may not rent a vehicle solely with the International Driving Permit. The International Driving Permit is a translation of the individual's home country licence and is not considered a licence, nor is it considered valid identification.
• In some US and Canadian locations, customers who do not hold a US/Canadian driving licence may be asked to provide additional, valid government-issued documentation. Examples of this may include a valid passport.
• Customers with a driving licence from Mexico may be required to present a valid voter registration card from Mexico. In addition, inbound and outbound travel documentation may be required.
Other requirements
• Photocopies of driving licences are not accepted
• Provisional licences are not accepted.
• Any licence that, on its face, restricts the licensee to the use and operation of a vehicle equipped with a form of a breathalyser apparatus is not accepted.
• Temporary driving licences may be refused if the renting location is unable to otherwise verify the customer's identity or verify the authenticity of the temporary licence. Additional government-issued identification may be required.
12 & 15 Passenger Van Corporate Requirements
12 & 15 Passenger Vans Policy for ALL STATES:
Renters of these vehicles must be 25 years of age or older. If the primary driver of this vehicle is 25 years of age or older, they must accept the terms and conditions below. The following terms apply to the rental of this type of vehicle, in addition to those set forth in the Rental Agreement. Please read before booking your rental.
The van will not be operated or used in Canada.
The van does not meet Bus Safety Standards and will not be used to transport children under the age of eighteen (18), other than family members, for school-related functions.
PLEASE SEE ADDITIONAL SPECIFIC STATE CONDITIONS BELOW FOR CALIFORNIA, NEW YORK, CONNECTICUT, NEW JERSEY, VERMONT and RHODE ISLAND:
Additional Terms and Conditions, if renting in California
Each driver of the van shall possess the requisite driving licence necessary for the operation of the van dependent on usage and/or organisational status of the renting company.
That if the van is to be used for transporting passengers for hire or profit, or by any non-profit organisation or group, all drivers of the van shall possess a valid category B licence with a passenger transport endorsement.
That if the van is used by any public or private school or school district (including any California community or state college), as governed by Section 39800.5 of the Education Code or Section 10326.1 of the Public Contract Code, all drivers of the van shall possess a valid category B licence with a passenger transport endorsement.
Additional Terms and Conditions if renting in Connecticut, New Jersey, New York and Vermont
All renters and additional drivers must have verifiable collision, comprehensive and liability insurance.
Vans may not be used to transport non-family members that are 18 years old or younger.
A major credit card is required for deposit to rent a 12-/15-passenger van in New York, Vermont and Newark Airport.
If renting in New Jersey, a major credit card may be required. Renters should contact the branch prior to making a reservation for payment requirements
Additional Terms and Conditions if renting in Rhode Island
All renters and additional drivers must have liability insurance that transfers to a large passenger van.
For a commercial auto policy, the renter/driver must have minimum liability coverage of $1,000,000 that is transferable to a large passenger van.
Personal Effects Coverage (PEC) is offered at the time of rental for an additional daily charge. If accepted, the PEC contained in the policy insures the personal effects of the renter, additional drivers, or any individual who is travelling with the renter against risk of loss or damage. Benefits are payable in addition to any other insurance coverage the renter or passengers may have. This is a summary only. PEC is subject to the provisions, limitations and exclusions of the PEC policy underwritten by Empire Fire and Marine Insurance Company in the United States. The purchase of PEC is optional and not required to rent a car. The coverage provided by PEC may duplicate the renter's existing coverage. Enterprise is not qualified to evaluate the adequacy of the renter's existing coverage; therefore, the renter should examine their personal insurance policies or other sources of coverage that may duplicate the coverage provided by PEC. Based on the location state where the vehicle is rented, the fee for PEC ranges from $5.99 to $8.19 per day; vehicles with seating capacity for 10 people or more will have a range of $7.99 to $15.67 per day.
A major credit card in the renters name is required for all rentals. The following forms of payment are accepted at the end of the rental.
Visa
Mastercard
American Express
Discover
Debit Card
Check/Money Order
Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location. Additional authorizations from your account will be obtained to cover the cost of the rental charges. Enterprise is not responsible for any overdraft fees incurred.
The Renter may purchase Roadside Assistance Protection (RAP) from the Owner for an additional fee. If the Renter purchases RAP, the Owner agrees, subject to the actions that invalidate the Damage Waiver, to contractually waive the Renter's responsibility for the cost to provide 24/7 roadside assistance (where available) which includes replacement of lost keys (including remote entry devices), flat tyre service (if no inflated spare is available, the vehicle will be towed. The cost of a replacement tyre is not covered by RAP), lock-out service (if the keys are locked inside the vehicle), jump-starts, and fuel delivery service for up to 3 gallons (or equivalent litres) of fuel if the Vehicle is out of fuel. Roadside Assistance Protection services are only available in the United States and Canada. If the Renter does not purchase RAP, or RAP is invalidated as set forth above, roadside assistance will be available, but standard charges will apply. RAP does not apply in Mexico. For roadside assistance call 1-800-307-6666. In CA, KS, MO, NV and NY, keys are not covered by RAP.
All hirers and additional drivers must be 25 or older and have a major credit card not linked to a checking account and a valid driving licence. For some Exotic vehicles, the hirer must provide proof of a full-coverage, transferable car insurance policy in their name with sufficient coverage for the vehicle hired. Driving licences are accepted from any USA state or territory or from a Canadian province. Individuals with provisional licences are not eligible to hire. This is only a summary. For additional details, please reference the Driving Licence Information Policy.
AGE
Hirers must be age 25 or older
NON-CREDIT CARD DEPOSITS
Debit Cards are not accepted at the time of hiring, but may be used at the end of a hire period to pay for the final charges.
DEPOSIT AMOUNTS
An authorisation of 250.00 to 3000.00 USD above the cost of the hire will be taken and the funds will not be available for your use until after the vehicle has been returned. Cash, pre-paid cards, debit cards and money orders are not an acceptable form of hire deposit. Once a reservation is received, the local branch should reach out to customers within 48 hours to confirm the details and pricing of the hire.
Supplemental Liability Protection (SLP) for this branch is $11.79 per day. - Supplemental Liability Protection (SLP) is offered at the time of rental for an additional daily charge. If accepted, SLP provides the renter and authorized drivers with up to $300,000 combined single limit for third party liability claims. If the renter accepts SLP, Enterprise provides third party liability protection up to the applicable minimum financial responsibility limit and Zurich American Insurance Company provides excess third party liability insurance coverage from the applicable minimum financial responsibility limit to $300,000. This is a summary only. SLP is subject to the terms, conditions, provisions, limitations and exclusions in the supplemental rental liability insurance excess policy underwritten by Zurich American Insurance Company. The purchase of SLP is optional and not required to rent a car. The coverage provided by SLP may duplicate the renters existing coverage. Enterprise is not qualified to evaluate the adequacy of the renters existing coverage; therefore the renter should examine his or her personal insurance policies or other sources of coverage that may duplicate the coverage provided by SLP.
Our TollPass Programme is our electronic toll collection programme which allows our renters to drive through electronic toll lanes and pay tolls electronically, without having to stop and pay in cash. In addition, many toll plazas have converted to all electronic tolling and removed the option for travellers to stop and pay in cash at toll plazas.
The TollPass Programme is offered in different ways, depending on where you rent. Visit the websites below for more information.
• Northeast US including regions in the Midwest:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/northeast-united-states.html
• Chicago Metropolitan Area:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/chicago.html
• Golden Gate Bridge and Northern California Bay Area:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/northern-california.html
• Southern California:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/southern-california.html
• CO, FL, TX, NC, GA, WA, PR and Ontario Canada:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/colorado-florida-texas-north-carolina-georgia-washington-state-puerto-rico-and-ontario-canada.html
• Louisville KY:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/louisville.html
To view our entire coverage map, go to https://www.enterprise.com/en/help/faqs/car-rental-toll-pass.html and click on Coverage Map.
TollPass products not available at all locations or at locations operated by a Licensee. Please refer to your rental location's policies and/or offerings for toll products to determine availability of TollPass programmes.
Atlanta Hartsfield–Jackson Int'l. Arpt. (ATL)
2200 Rental Car Cntr Pkwy 2210
College Park, GA 30337
Exotic Cars- Atlanta Airport (ATL)
Exotic Rentals Atlanta Airport
2200 RENTAL CAR CNTR PKWY 2210
Atlanta, GA 30337
Roswell Town Center Shopping Centre
10889 Alpharetta Hwy
Roswell, GA 30076
Roswell Alpharetta & Hembree
11572 Alpharetta Hwy
Roswell, GA 30076
Alpharetta Hembree Rd.
1805 Hembree Rd
STE A
Alpharetta, GA 30009
Atlanta Exotics
10889 Alpharetta Hwy
Roswell, GA 30076
For additional questions, please visit our main car hire FAQs page.