Car & Van Hire - Maastricht Centraal Train Station

All additional drivers must meet all rental requirements. Additional drivers can be added at any rental location and at any time during the rental. An additional driver fee of 8.50 EUR incl. VAT (21%) per day applies.

When you return the car outside opening hours of the rental location, you have to park the vehicle on the Enterprise assigned parking at Maastricht Downtown rental location and lock the vehicle. Accordingly place the key in the drop box located at the Enterprise rental location.

All car groups are available for all renters aged 18 and over with the exception of car groups Full size, Premium and Luxury which are only available to 25 year old renters and above. Maximum Age 80 years.

Vehicles can be driven in Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Italy, Ireland, Liechtenstein, Luxembourg, Monaco, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, United Kingdom and the Vatican (Area 1). Any islands are excluded from cross border travels. Travels to Norway and Sweden are only permitted between 1st May and 30th September. On request vehicles may also be driven in Croatia, Czech Republic, Poland, Slovakia and Slovenia (Area 2).Standard, Fullsize, Premium and Luxury vehicles as well as the brands Audi, BMW, Mercedes and Volkswagen are not permitted to go into Area 2. A surcharge of 5.00 EUR per day will apply for all cross border travels to Area 2. Prior authorisation to leave the country with the vehicle is not required except when travelling to countries in Area 2. Driving the vehicle into any unauthorised country without prior authorisation is a breach of contract and will require the customer to pay for all recovery expenses.

Arrange online and save money and time
Limit your liability and avoid extra costs by choosing a coverage option. By choosing extra options online, you benefit from the best pricing.

Collision Damage Waiver and Theft Protection (CDWTP) reduces liability in the event of damage or theft of the vehicle when no responsible third party is identified. If purchased or included in the rate, the excess for the car categories Mini, Economy, Compact, Intermediate and Full-Size is 900 EUR, and for the car categories Premium and Luxury, it is 1200 EUR.
This product only covers damage to the body of the vehicle. It does not cover the roof, tyres, rims or windows, broken/loss of keys or contamination of fuel. Damage to the underbody and/or roof due to collision with bridges, tunnels, overhanging structures etc. is excluded from the damage cover unless force majeure can be proved.
Before purchasing CDWTP, it is advisable to determine if the renter's personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If CDWTP is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. CDWTP is not insurance.

Location services delivery and collection for corporate accounts. Please contact the branch for further information.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location and pick-up date. For all one-way rentals (domestic or international), authorisation must be obtained either prior to arrival or at the rental counter. If the renter returns the vehicle one way without authorisation or returns the vehicle to any other location than the return location reflected on their rental agreement, an additional repatriation fee will be charged.
Domestic one-way drop-offs are available between Alamo/Enterprise/National rental branches in the Netherlands.
International one-way drop-offs are possible at selected airports and railway station branches in Belgium, Denmark, France, Germany and Luxembourg only.

All vehicles are supplied with a full tank of fuel. As a customer, you have a choice as to how you pay for fuel:
Option 1 – We Refill
This option allows the renter to pay Enterprise/Alamo/National at the end of the rental for fuel used but not replaced. Price per litre is 3.57 EUR incl. VAT (21%).
Option 2 – You Refill
This option allows the renter to return the vehicle with a full tank to avoid extra fuel charges.

All-season tyres are available to purchase at time of pick-up on a limited number of car categories between 1st November and 31st March for a daily charge of 21.00 Euro and maximum 210.00 Euro per rental. In cases of loss or damage a replacement fee of 3500.00 Euro applies. If travelling cross border, all-season tyres may be a legal requirement. Please check with the rental branch at time of rental.

All major credit cards issued by either American Express, Mastercard, Diners Club or VISA are accepted. Debit cards, pre-paid cards, cash payments, travellers' cheques and euro cheques are not accepted. A security deposit plus the estimated cost of the rental will be taken as an authorisation at pick-up, or in the case of pre-paid reservations, a security deposit plus the total amount of ancillaries purchased at the counter.

The deposit amounts based on vehicle category and protection products selected/included are listed below:

Mini, Economy, Compact, Intermediate and Standard vehicles:
No Damage Waiver included or selected – rental amount plus 600 EUR security deposit
Collision Damage Waiver (CDWTP) – rental amount plus 400 EUR security deposit
Collision Damage Waiver Super Cover (SCDWS) – rental amount plus 400 EUR security deposit
Collision Damage Waiver Top Cover (SCDWTPT) – rental amount plus 200 EUR security deposit

Full Size vehicles:
No Damage Waiver included or selected – rental amount plus 1,200 EUR security deposit
Collision Damage Waiver (CDWTP), Collision Damage Waiver Super Cover (SCDWS) or Collision Damage Waiver Top Cover (SCDWTPT) – rental amount plus 600 EUR security deposit

Premium and Luxury Vehicles:
No Damage Waiver included or selected, Collision Damage Waiver (CDWTP), Collision Damage Waiver Super Cover (SCDWS) or Collision Damage Waiver Top Cover (SCDWTPT) – rental amount plus 1,200 EUR security deposit

These amounts will be held on the credit card until the vehicle is returned and the final rental charge is debited. Any charges for damages, fines, taxes, penalties and the related administration fees accrued during the rental period will also be debited from the credit card after the return of the vehicle.

Enterprise provides 24/7 Breakdown and Assistance Service to the customer. This service is handled by ANWB Roadside Assistance. Further information specific to the Roadside Assistance, including the 24/7 assistance telephone number, will be provided at the time of rental. Roadside assistance is provided with the rental free of charge in case of mechanical breakdown, not due to driver negligence of willful misconduct.

Enterprise Rent-A-Car Roadside Assistance PLUS protection option: 
Roadside Assistance PLUS offers an additional cover for the call out costs* related to breakdowns caused by driver’s fault; flat tire, battery, lost keys or keys locked in the vehicle, out of fuel, refueling wrong type of fuel or tire exchange*. 
*Excludes the eventual cost to repair the vehicle and of any travel cost to change the vehicle.
In order to benefit from this cover, Renter must make contact with the dedicated Breakdown and Assistance Service immediately after the occurrence of the incident. If the Renter does not contact the Breakdown and Assistance Service and if Renter initiates steps or make any disbursements without the prior consent, the Roadside Assistance PLUS coverage does not apply.

A basic break down service is included in your rental to cover call outs for mechanical faults and accidents.
Roadside Assistance PLUS fee: EUR 5.00/day excluding VAT

 

All drivers (including additional drivers) must hold and produce a driving licence valid in the country where the rental takes place. The driving licence must have been issued by authorised authorities at least 12 months before the date of the commencement of the rental. In addition to the normal driving licence, an international driving licence is also mandatory if the driving licence is written in a language different to the one of the renting country and/or in characters that cannot be read in the renting country or if the driving licence is otherwise not valid in the European Union. An international driving permit is valid only if accompanied by the normal driving licence. Also a valid identity card or passport must be presented at time of rental. Note: Drivers licence, valid identity card or passport and credit card needs to be in renters name (main driver).

Upon the United Kingdom leaving the European Union (EU) the requirements for UK driving licence holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at https://www.gov.uk/driving-abroad.

All the vehicles in the enterprise fleet are insured against bodily injury and property damage that you might inflict on a third party as a result of an accident involving the vehicle. The amounts for such liability cover are available on request. In particular, you must comply with the rule concerning permitted destinations, as set out in the - General Car Rental conditions of Enterprise Rent - A - Car NL - in order to have the full benefit of the insurance provisions.